Privacy Policy

At Design Unlimited, we value the privacy of our customers and visitors and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide to us or that we collect through our website, services, and related interactions. By accessing our website and using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of personal information, including but not limited to:

1.1. Personal Identification Information: Your name, email address, postal address, phone number, and other contact details provided when you communicate with us, create an account, or subscribe to our newsletters.

1.2. Payment Information: If you make purchases through our website, we may collect payment details such as credit card information and billing address.

1.3. Website Usage Information: When you visit our website, we may collect data about your interactions, including your IP address, browser type, operating system, pages viewed, and referring website.

1.4. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data about your preferences and usage patterns.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1. Providing Services: To deliver the interior design and construction services you requested and to manage your account.

2.2. Communication: To respond to your inquiries, send updates, and provide customer support.

2.3. Marketing: To send promotional materials, special offers, and newsletters, with your consent where required by law.

2.4. Payment Processing: To process payments for the services and products you purchase from us.

2.5. Website Improvement: To analyze website usage and preferences, troubleshoot technical issues, and enhance our website’s functionality.

2.6. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We may share your personal information with:

3.1. Service Providers: Third-party companies that assist us in providing services or processing payments.

3.2. Business Partners: Affiliates or partners who offer related services and products.

3.3. Legal Obligations: If required by law or to protect our rights, safety, or property.

3.4. Your Consent: With your consent, we may share certain information as described when collecting the data.

4. Your Rights and Choices

4.1. Access and Correction: You have the right to access and update your personal information. If you need assistance, please contact us using the information provided below.

4.2. Marketing Communication: You can opt-out of receiving marketing emails by using the “unsubscribe” link provided in the emails or by contacting us directly.

4.3. Cookies: You can manage your cookie preferences through your web browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites when you visit them.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us, and we will promptly delete the data.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified through our website or other appropriate communication channels. By continuing to use our services after such updates, you consent to the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Address: 1017-19 Argyle Center, 688 Nathan Road, Mongkok, Kowloon, Hong Kong

Email: du@ducl.com.hk

Phone: +852 2391 7847